Your schedule is very important to us and we hold your appointment time just for you. Out of courtesy to our schedule, we ask that you provide a minimum of 24 hours notice for any rescheduling or cancellations. Should you need to reschedule or cancel your appointment with less than 24 hours notice, a $25 fee per service canceled will apply and must be paid in full before another service can be scheduled. This same cancellation policy also applies to same day cancellations, last minute reschedules and no-shows.
We take pride in our work and above all else we want you to love the way you look and feel after your services. If for any reason you are dissatisfied with your hair or your service, please contact us within 7 days of your service and allow your stylist to make the proper adjustments. A complimentary adjustment may not be considered for any issues reported after 7 days from the original appointment date and additional service / product fees may result.
We very much appreciate your business and compliance with these policies.